Project manager Philippines

Accomplished and customer-focused Project Manager with more than 15 years of professional experience. Has holistic knowledge of Software Development Life Cycle, skilled in managing multiple projects of varying complexities simultaneously, proven excellence in managing and leading project teams, contributes to and has implemented various process improvement ideas. Great customer-facing skills and highly engaged with different stakeholders.

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Project Management5 years
Agile5 years
Scrum5 years
Jira5 years


Bachelor of Science in Software Engineering Central Philippine University Jun 2000 - Apr 2005


FilipinoNative speaker
EnglishNative speaker

Work experience


Position: IT Project Manager Start - end date: Sept 2019 - Present


  • Conduct day-to-day project coordination, planning, and implementation across multiple teams
  • Create various PM documents - Project Plans and Timeline, SOW, Proposals, Status Reports, and Budget/Cost Tracking.
  • Managed and delivered multiple projects in various areas - E-Commerce/Digital, Infrastructure and Service/Support Transition.
  • Managing website enhancements of, covering all 47 country sites
  • PM Point of Contact / Liaison between ESSPI and the Transitions Company facilitate and oversee all ESSPI engagements with Transitions.
  • Assist/Review project proposals and cost estimates of Business Analysts
  • Authored and implemented PM Procedures/Guidelines for CMMI.

Position: Assistant Manager Start - end date: Aug 2018 – Sept 2019


  • Managed multiple accounts/projects for a Global Publishing Company (Client) that covers both Build/Development and Maintenance Groups.
  • Oversight of 100+ FTEs of cross-functional teams, with 4 Team Leads and 1 Group Lead, ensuring client SLAs and KPIs are met.
  • Monitored the full development life cycle of multiple projects from planning to deployment and handing over to support/maintenance.
  • Initiated and implemented a Green Belt Project to streamline the process and improve the turnaround time of Turnover of completed Build projects to Support/Maintenance Group.
  • Tracked monthly project costs and revenues.
  • Point of contact for client escalations and provides RCA and proper documentation to mitigate recurring issues/problems.

Position: Group Leader Start - end date: Jan 2016 – July 2018


  • Managed two project groups with 3 Team Leads, composed of Software Engineers and Content Specialists/SMEs
  • Acted as a Transition Manager and successfully transitioned a project from the Client over to SPi Global, which increased the revenue of the company.
  • Monitored operations team to ensure timely delivery of content and resolution of issues, and that SLAs and client KPIs are met.
  • Weekly and monthly status reporting to client and other key stakeholders.
  • Suggested and implementent process improvement initiatives/ideas.

Position: Team Lead Start - end date: Sept 2011 - Dec 2015


  • Led a team of 15+ Software Engineers in a 24/7 Technical/Level 2 Support
  • Effectively delegated tasks to each member and monitored progress/updates.
  • Daily communication and weekly reporting to client and management
  • Mentored team members for proper resolution of issues and to ensure good quality of codes.
  • 1:1 with team members for performance evaluation and other concerns

Position: Service Desk Start - end date: Sept 2009 – Aug 2011


  • Served as a Back-up Team Lead
  • Trained and coached junior members for complex projects and code enhancements
  • Performed administrative tasks such as gathering updates of projects from the team.
  • Facilitated peer reviews and ensured codes are quality tested and bug-free.
  • Accomplished multiple complex projects and enhancements.

Position: Service Desk Start - end date: Jun 2015 – Aug 2009


  • Created/enhanced various conversion programs according to client’s requirements, with adherence to coding standards.
  • Automated manual-intensive processes, fixed code bugs/errors, and resolved customer’s technical issues.
  • Performed comprehensive code testing and code reviews.

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