Tanja

Remote product owner Philippines

13 years of working experience with Agile, including both as Scrum Master and Product Owner. Experience in managing multiple teams: software development, system testing, and documentation. Experience with team operations leadership: Line management and resource management. Software quality: ISTQB, Lean, RCA/EDA, DFMEA and risk analysis, etc. Certifications for ISTQB (Foundation Level and Advanced Level in Test Management) and Lean Six Sigma.

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Skills

Product ownership13 years
Agile13 years
Jira12 years
Team leadership9 years
Line management5 years

Education

Bachelor of Science in Computer Science University of the Philippines April 2008

Languages

FilipinoNative speaker
EnglishNative speaker

Work experience

SOFTWARE COMPANY

Position: Product Owner Start - end date: August 2020 - Present

Highlights:

  • Product leadership of a price optimization software, in charge of overall deployment – from specifications, development, to deployment.
  • Coordination with product management by prioritizing product backlog and managing user stories to be pushed to the next sprints, bridging the gap between product and tech.
  • Working together with web developers, database developers, and software testers for proper planning and delivery of features by conducting feature grooming and solutionizing sessions.
  • Part of business team providing software specifications, mock-ups, and rules, based on client requirements.
  • Part of customer-facing team managing customer issues via Zendesk and responsible for pushing hotfix deliveries as needed.
  • Led team adaptation into Scrum and Agile, providing team with first working experience in a Scrum environment.
  • Serving partly as test manager and manual tester, in charge of test strategy and test planning for the product’s features, as well as doing manual testing on web-based applications & database objects.
MULTINATIONAL COMPANY

Start - end date: January 2011 - March 2020

Position: R&D and Software Engineering Manager

  • Leadership of development of multiple software products for 2G to 5G mobile networks, including data collection, fault analysis, & data visualization. In charge of the overall achievement of three (3) software engineering teams: software development, system testing, & documentation teams.

Highlights: Software Development Manager / Product Owner ○ Leadership of multiple software projects under Scaled Agile Framework processes ○ Working with Program Management to ensure teams’ delivery commitments ○ Agile coach for teams, serving as mentor to Agile practitioners across different business lines.o Leadership of user experience (UX) integration into team roadmap ○ Line management of team: in charge of team appraisals, hiring, objective setting, and other operation ○ Team leader for competence development, training planning, employee engagement, innovation programs, and other site management initiatives.

Test Manager: ○ Led and pioneered the system testing team processes, from test planning to test reporting, championing all phases of software testing. ○ Led and implemented the overall testing roadmap as based on test plan and on program schedule. ○ Update of test priorities, artifacts, and entry/exit criteria prior to every release.

Customer Documentation Manager: ○ Led the program’s documentation team and its deliverables and established its documentation process. ○ Requirements analysis, SME interviews, document reviews, update, and verifications ○ Management of 85+ documents per release, from interviews, technical/editorial reviews, to releases. ○ Spearheaded Manila, Bangalore, and Finland teams for Nokia documents into DITA/XML for Vasont CMS.

Position:SCRUM MASTER

Highlights:

  • In charge of all Scrum ceremonies and artifacts for a team handling 3 projects & delivery lead for all releases
  • User story break down into features, and creation of POCs
  • Served as Agile Coach for other Scrum teams, as one of the pioneers of Scrum in Nokia Manila (2011-2012).
  • Status monitoring via burndown charts, and velocity & KPI monitoring.
  • Team pioneer for using RCA, EDA, DFMEA, etc for the team’s quality improvement initiatives.
  • Local site activities: Key Linux & Bash scripting trainer, providing trainings to employees locally and abroad.

Position: R&D SOFTWARE ENGINEER

Highlights:

  • End-to-end role in Agile development, from requirements gathering, development, testing, and release of software for log collection & reporting (Perl, jQuery, CSS, and Bash scripting)
  • Backend & UI mockups and implementation, Linux shell expertise, server setup, and overall customer support
  • Assisted in establishment of team processes, including platforms, frameworks, tech stack, etc.
MULTINATIONAL SOFTWARE SOLUTIONS COMPANY

Start - end date: May 2008 - January 2011

Position: Software Engineer

  • Resolved complex post-deployment defects at customer sites related to streaming capacity of VOD technology (C++, .NET)
  • Developed new features for Axiom streaming team based from customer demands.
  • Collaborated with QA & integration teams in troubleshooting command centers.

Position: Software Quality Assurance Engineer

  • Verified fixes and PCRs for two Quality Assurance teams: Axiom & Ad Insertion.
  • Designed and executed test cases for smoke & regression testing.
  • Collaborated with software development & integration teams in setting up & troubleshooting different command centers.

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